Is membership free of charge?
Joining www.lufian.com is free of charge. You can become a member right away to place orders and stay informed about all kinds of opportunities. Click here to become a member.
Can I shop without being a member?
To be able to shop, after adding the products to your cart, you need to proceed to the MEMBERSHIP page where you will be directed and choose "Guest Login."
How can I cancel my membership?
You can initiate the process of canceling your membership by sending an email to onlinedestek@lufian.com.tr.
How can I change my communication preference set during membership registration?
After logging in, you can change your communication preference from the "My Account" section.
I forgot my password, what should I do?
Click on "My Account" in the top right corner of the page, then click on "Forgot Password." Enter the email address you used during registration. Your password will be sent to your email address shortly.
Why can't I log in with my membership information?
Please double-check the email and password you used to register. If you have forgotten your password, you can create a new one using the link sent to your email. If you are still unable to access your account even though you have entered the correct email and password, you can contact us at onlinedestek@lufian.com.tr or fill out the contact form to get in touch with us.
What is the difference between subscribing to the newsletter and creating a membership?
By subscribing to the newsletter, you will be informed about Lufian's current campaigns, discounts, and updates via your registered email. By creating a membership, you can enjoy a unique shopping experience with exclusive offers. To shop on lufian.com, you need to create an account first. Additionally, with your Lufian account, you can ask questions about the products you have purchased and easily add previously ordered items to your cart.
If you couldn't find the answer you were looking for regarding membership:
You can call our call center at 0 850 811 85 36 or get in touch with us by filling out the contact form.
